Contact information

At LampyCity, we value every customer and are here to provide assistance, answer questions, and ensure your experience is smooth and enjoyable.

Contact Methods:

  • Email: support@lampycity.store
  • Phone: (416) 625-6725
  • Mailing Address: 73 Rue Sergerie, Québec, QC G1B 3P5, Canada

Customer Service Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM EST
  • Saturday and Sunday: Closed (emails responded within 24 hours on next business day)

Assistance Provided:

  • Order inquiries, shipping updates, and product information
  • Returns, refunds, and exchanges
  • Technical support and installation guidance for modern lighting products

Feedback and Suggestions:

  • We welcome your feedback to help us improve our products and services.
  • Share your suggestions or reviews by emailing us or through our website contact form.

Your satisfaction is our top priority, and our friendly customer support team is ready to assist you with any questions or concerns about LampyCity products.